Addition International ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or enquire about our products and services.
1. Information We Collect
We may collect the following categories of personal information:
- Name, email address, phone number (when you contact us)
- Company name and business address (for B2B enquiries)
- Usage data — pages visited, time spent, referring URLs (via analytics)
- Device and browser information for security and performance purposes
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide customer support
- Process and fulfil product orders or service requests
- Send transactional emails and order confirmations
- Improve our website, products, and services
- Comply with legal obligations in the GCC jurisdictions we operate in
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Trusted service providers who assist our business operations (e.g., logistics, payment processors)
- Legal and regulatory authorities when required by applicable law
- Professional advisers including lawyers and auditors
All third-party service providers are contractually bound to handle your information securely and only for the purposes we specify.
4. Cookies & Tracking
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyse site usage. You can control cookie preferences through your browser settings. Disabling cookies may affect certain site features.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. When no longer needed, your data is securely deleted or anonymised.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Object to or restrict processing of your data
- Lodge a complaint with a relevant data protection authority
To exercise any of these rights, please contact us at info@additioninternational.com.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy regularly.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: info@additioninternational.com
- Website: Contact Page